Refund policy

Return Policy

Last updated: 21/07/2024

 

Thank you for purchasing from us! If you need to make a return, please follow these simple instructions:

 

• Bring the Item to the Store


To initiate a return, please visit our store with the item you wish to return and the order confirmation email.

 

• Return Evaluation


Our staff will inspect the item and assess the reason for the return, as well as any damages or defects. Please provide a brief explanation for the return or exchange, if possible.

 

• Refund Procedure

 

  • Store Credit: If the item meets the return requirements according to our policy, we will issue a store credit equal to the purchase amount.
  • Validity and Usage: The store credit will be valid for 1 year from the date of issue and can only be used in our online store.
  • Non-Convertible: The store credit cannot be converted into cash and is non-refundable.

 

• Return Conditions


Items must be returned in their original condition, complete with packaging and accessories, if any. Returns will only be accepted if the item has not been used and is in its original condition.

 

• Exceptions


Some items may not be eligible for return or may have special conditions. Please check the specific details on our return policy page or ask our staff in-store for more information.

 

• Contacts


For any questions regarding our return policy or for further clarification, please contact us:

Thank you for your understanding and cooperation!